PRIVACY POLICY
Last updated June 12, 2025
This Privacy Notice for Capture 411 (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
- Visit our website at http://www.capture411.com or any website of ours that links to this Privacy Notice
- Use Capture 411 - Streamline Your Federal Contracting Success with Comprehensive RFP Intelligence. We provide access to an exclusive database of hard-to-find legacy RFPs, empowering federal contractors to build stronger pipelines with authoritative bid intelligence.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@capture411.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- job titles
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
- debit/credit card numbers
Sensitive Information.
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- social security numbers or other government identifiers
Payment Data.
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice at: https://stripe.com/privacy.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
Log and Usage Data.
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
Device Data.
We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services.
Location Data.
We collect location data such as information about your device's location, which can be either precise or imprecise.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
- Financial. To pay out contributors for sales.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: Yes. We offer AI‑powered features provided by third‑party AI service providers. Your inputs and outputs may be processed by these providers to enable the AI features, subject to this Privacy Notice and the providers’ applicable terms.
We may use artificial intelligence and machine learning features within the Services to help deliver, enhance, and secure product functionality. Where required by law, we will obtain your consent before enabling such features and provide choices consistent with this Privacy Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
We will retain your personal information only for the period necessary to achieve the purposes described in this Privacy Notice (for example, while you have an account with us), or as otherwise required by applicable laws and regulations. Once we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it; if deletion is not immediately feasible (for example, because your data is stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.
Retention periods may vary based on factors such as: the amount, nature, and sensitivity of the data; potential risk of harm from unauthorized use or disclosure; the purposes for which we process your data and whether we can achieve those purposes through other means; and applicable legal requirements.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We implement appropriate and reasonable organizational and technical safeguards to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We use administrative, technical, and physical security measures designed to protect your personal information. Despite our safeguards and efforts to secure your data, no system is completely secure, and we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You transmit personal information at your own risk, and you should access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to the minor’s use of the Services. If we learn that personal information has been collected from users under 18 years of age, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from a child under age 18, please contact us at info@capture411.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have rights that allow you greater access to and control over your personal information.
In certain regions (such as the European Economic Area, United Kingdom, Canada, and certain US states), you have rights under applicable data protection laws. These may include the right to:
- Request access to and obtain a copy of your personal information.
- Request correction or deletion of your personal information.
- Restrict or object to the processing of your personal information.
- Data portability, where applicable.
- Withdraw consent at any time, where we rely on your consent to process your personal information.
- Opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise these rights, contact us at info@capture411.com or submit a request via our privacy request form at https://www.capture411.com/contact-us. We will respond in accordance with applicable data protection laws.
If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers, and some mobile operating systems and mobile applications, include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Depending on your state of residence, you may have rights under applicable state privacy laws (for example, CA, CO, CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA). These rights may include the ability to request access to, correct, delete, or obtain a copy of your personal information; opt out of targeted advertising, the sale or sharing of personal data, or certain types of profiling; and appeal a denial of your request. We will honor state‑specific rights requests as required by law.
Below is a summary of categories of personal information we collect and whether we collect them, using the same structure and tags as in your policy document.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with websites, apps, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details … job title, work history, and professional qualifications (if you apply for a job) | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about an individual’s preferences and characteristics | YES |
| L. Sensitive personal Information | Account login information, debit or credit card numbers, financial information including account access details, and social security numbers | YES |
Verification and response: We will verify and respond to your request as required by state law. If we deny your request, you may have the right to appeal. Instructions for how to appeal will be included with our response.
How to submit a request: You can exercise your rights by contacting info@capture411.com or by submitting a request at https://www.capture411.com/contact-us.
Shine the Light (California): California residents may request certain information about our disclosure of personal information to third parties for their direct marketing purposes.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes. We will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by a revised “Last updated” date at the top of this page and will be effective as soon as it is accessible. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at info@capture411.com or by post to:
Capture 411, LLCData Protection Officer
PO Box 1074
Dumfries, VA 22026
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Depending on the laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it.
To request to review, update, or delete your personal information, please submit a request by using our request form at https://www.capture411.com/contact-us or contact us at info@capture411.com. We will respond in accordance with applicable data protection laws.
This privacy notice was last updated on June 12, 2025.
For the complete privacy policy with all sections, please contact us at info@capture411.com.